Privacy Policy

How we handle your information.

This Privacy Policy explains how DETAILICA collects, uses, stores, and protects personal information when you visit our website, contact us, or request architectural, structural, BIM, drafting, modeling, or related technical support services.

1. Data Controller
DETAILICA
[Company Address]
Email: hello@detailica.com
2. Information We Collect
We may collect information that you voluntarily provide through our website, contact forms, email communication, project inquiries, or other interactions. This may include your name, email address, phone number, company name, project details, technical documentation, BIM models, drawings, specifications, schedules, and any other information you choose to provide.
3. How We Use Your Information
We use personal and project-related information to respond to inquiries and contact requests, discuss potential cooperation and project requirements, prepare quotations and project proposals, deliver architectural, structural, BIM, drafting and documentation services, communicate regarding ongoing projects, improve our website and services, maintain business records, and comply with legal obligations.
4. Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR), we process personal data based on Article 6 GDPR. This may include your consent, the necessity to take steps before entering into a contract or to perform a contract, compliance with legal obligations, and our legitimate business interests in communication, project management, service improvement, and the protection of our legal rights.
5. Contact Forms
When you submit information through our website contact form, we process the information provided solely for the purpose of responding to your inquiry, discussing potential cooperation, and providing requested services. We do not use contact form submissions for unsolicited marketing.
6. Project-Related Information
If you provide project materials, including drawings, BIM models, specifications, schedules, reports, or other technical documentation, we use such information only for project evaluation, estimation and proposal preparation, coordination, technical review, service delivery, and project-related communication. We treat project-related information as confidential.
7. Data Sharing
We do not sell, rent, or trade personal information. We may share information only when necessary to provide requested services, work with trusted contractors or service providers supporting our operations, comply with legal obligations, protect our rights, property, or security, or respond to lawful requests from authorities.
8. International Data Transfers
Where personal data is transferred outside the European Economic Area, we take appropriate safeguards to ensure that such transfers comply with applicable data protection laws.
9. Data Security
We implement reasonable technical and organizational measures designed to protect personal and project-related information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Data Retention
We retain personal and project-related information only for as long as necessary to fulfill the purposes described in this Privacy Policy, deliver services, maintain business records, comply with legal, accounting, and contractual obligations, resolve disputes, and enforce agreements.
11. Cookies and Analytics
Our website may use cookies or similar technologies to improve functionality, understand website usage, and enhance user experience. You may configure your browser to refuse cookies or notify you when cookies are being used. If analytics or tracking technologies are implemented in the future, this Privacy Policy may be updated accordingly.
12. Your Rights Under GDPR
If you are located within the European Economic Area, you may have the right to access your personal data, request correction of inaccurate data, request deletion, restrict processing, request data portability, object to processing, withdraw consent at any time, and not be subject to automated decision-making. To exercise your rights, please contact us using the contact details provided below.
13. Right to Lodge a Complaint
You have the right to lodge a complaint with a competent data protection authority if you believe that your personal data has been processed unlawfully or in violation of applicable data protection laws.
14. Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, content, or security of those websites and encourage you to review their privacy policies separately.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with an updated effective date. Continued use of our website after changes are published constitutes acceptance of the revised Privacy Policy.
16. Contact
DETAILICA
[Company Address]
Email: hello@detailica.com

Effective Date: January 2026.